| Overview
The topics of knowledge/information
sharing have received considerable attention in the information systems,
communication, and management literatures. The constructs have long been
considered essential for effective group performance (Shaw, 1981; Stasser
and Stewart, 1992). And one of their critical common attributes is that
knowledge and information are both digitizable. Some researchers have
studied both from different perspectives to further our understanding
of the nature and effects of the constructs.
Nonaka (1994) proposes
a sequential model (illustrated in the following figure) for organizational
knowledge/information creation. He further suggests that the actual processes
form multilayered loops and respective stages can take place simultaneously.
Process of generating
information/knowledge in the market

Brynjolfsson (1994) argues that greater central coordination of information
leads to greater centralized ownership of information. A similar change
might be also happening to knowledge.
Jarvenpaa and Staples
(2001) explores factors that help determine an individual's beliefs about
the organizational ownership of information and knowledge that he or she
has created. They suggest a collaborative type of ownership situation
for both information and knowledge and for both internal and external
sharing contexts.
Some studies show
the impact of culture difference on knowledge/information sharing. For
instance, Appleyard (1996) examines knowledge sharing patterns in the
semiconductor industry. The study seeks to answer the questions of: 1)
the interorganizational knowledge flow mechanism, 2) the determinants
(industry characteristics and national institutions), and 3) to what extent
companies direct knowledge flows. The research shows that public sources
of technical data play a larger role in knowledge diffusion in Japan than
in the US and in semiconductors relative to steel.
Overall, there are
numerous discussions centering around these constructs. They open up avenues
for exploring the impact of knowledge/information sharing theoretically
and empirically. The integration of different theories is highly desirable
to deepen our understanding about these two constructs. The insights of
the current literatures also open intriguing possibilities both for managing
and for IS scholarship. Some theoretical developments are presented in
the section of "theory and definition". Meanwhile, the section
of "items" outlines the measurements that have been deployed
to study the constructions. These two sections are organized according
to two different sharing mechanisms: knowledge as outputs (Horizontal)
versus knowledge as properties (Vertical). In these two mechanisms, IS
plays different roles to facilitate knowledge sharing. In what follows,
two sharing mechanisms are introduced and some general distinctions between
knowledge-related and information -related practices are discussed.
Sharing Mechanisms
(with IS Capabilities)
Model 1: (knowledge
as outputs: horizontal)
Transformation

Model 2: (knowledge
as properties: vertical)
Knowledge transfer
vs. Information transfer

El Sawy et al. (2001)
makes a difference between the transfer of information and the transfer
of knowledge deploying a transportation metaphor.
Information transfer
can be explained by a pure transportation metaphor, namely, a sender can
deliver information by sending it to a receiver who can capture it in
its form and then use it.
Knowledge transfer
cannot by be explained by such metaphor as knowledge cannot be simple
shared - "it has to go through a recreation process in the head of
the receivers who learn". "Thus, because knowledge can only
be recreated, a shared knowledge - (SK)C - process, and a shared creation
- S(KC) - process for knowledge are one and the same" (pp.152).
Knowledge management vs. Information management
Knowledge management
deals with how distributed group members and their organizational colleagues
locate, store, and retrieve the data, information and knowledge that they
need for their individual and collective work (DeSanctis and Monge, 1999).
The recognition of the importance of knowledge transfer to a firm has
led to the development of knowledge management systems (KMS) intended
to enhance the knowledge transfer process.
KMS are defined as "information systems designed specifically to
facilitate codification, collection, integration, and dissemination of
organizational knowledge" (Alavi and Leidner, 1999, pp.4).
Information management
and management information systems are "synonyms that refer to an
organization system that employs information technology in providing information
and communication services and the organization function that plans, develops,
and manages the system" (Davis, 1997, pp.138).
The model of organizational memory views information management as a multilevel
phenomenon where a match between information technology and specific organizational
processes should be achieved in order to ensure the appropriate function
of organizational memory (Anand et al., 1998). This model treats the organization
as an information processor, assuming the organization needs to process
the information that comes from both within and outside the organizational
boundary.
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